Web“Fixing potholes only ‘whelms’ your customer” Thanks for sharing this and for all your other insights Vicki Slavina…it was a brilliant session! WebSep 22, 2024 · Dan Heath: Build Peaks, Don't Fix Potholes Bestselling author Dan Heath explains why we need to stop fixing potholes and start building peaks when it comes to creating better experiences for the... By SimonBooks Log In

The Power of Moments: A Q&A with Chip and Dan Heath - LinkedIn

WebJun 4, 2024 · “In life we can spend so much time trying to fix potholes that we never get around to building the peaks that might have made people forget a hundred potholes en route,” said Heath, who co-authored The Power of Moments with his brother, Chip Heath, who teaches organizational behavior at the Stanford Graduate School of Business. WebPlay Dan Heath: Want Your Organization to Change? Put Feelings First Play Dan Heath: Build Peaks, Don't Fix Potholes About Keynote Speaker Dan Heath Dan Heath is the co-author, along with his brother Chip, of four long-running bestsellers: Made to Stick, Switch, Decisive, and The Power of Moments. cures forge instant structure

dan heath build peaks dont fix potholes - YouTube

WebSep 20, 2024 · When we look back on our experiences, we remember moments. Great experiences hinge on peak moments. For instance, the Magic Castle Hotel in Los … WebSep 25, 2024 - When we look back on our experiences, we remember moments. Great experiences hinge on peak moments. For instance, the Magic Castle Hotel in Los Angeles is a... easy food to draw step by step